Prerequisites

• A domain registered with GoDaddy
• Your Tunnelwise unique URL (e.g., your-tunnel.tunnelwise.io)
• Access to your GoDaddy account

Step-by-Step Instructions

1. Access Your GoDaddy Account

• Log in to your GoDaddy account
• Navigate to My Products page
• Find your domain and click DNS next to it

2. Navigate to DNS Management

• You'll be taken to the DNS Management page
• Here you'll see all your existing DNS records in a table format
• Look for the ADD button (usually in the bottom right)

3. Create a New CNAME Record

• Click the ADD button to create a new record
• Configure the record with the following settings:

Important: In the Host field, enter ONLY the subdomain part

• ✅ Correct: tunnel
• ❌ Wrong: tunnel.yourdomain.com
• ❌ Wrong: @ (this represents the root domain)

4. Save the Record

• Click Save or Add Record
• You'll see a confirmation message
• The new CNAME record will appear in your DNS records list immediately

Verification

DNS Propagation

GoDaddy DNS changes typically propagate within 1 hour, but can take up to 48 hours globally. You can check the propagation status using:

# Check if your CNAME is resolving correctly
dig your-subdomain.yourdomain.com CNAME

# Or using nslookup
nslookup your-subdomain.yourdomain.com

Testing Your Custom Domain

Once DNS has propagated:

1. Open Tunnelwise
2. Start a tunnel with your custom domain
3. Visit https://your-subdomain.yourdomain.com in your browser
4. You should see your local application

Troubleshooting

Common Issues

1. "Record Already Exists" Error

Problem: GoDaddy says a record with that name already exists

Solution:

• Look for existing A, AAAA, or CNAME records with the same subdomain
• Delete the old record first, then add your new CNAME
• You cannot have both an A record and CNAME for the same subdomain

2. Root Domain Issues

Problem: Trying to use the root domain (yourdomain.com) instead of a subdomain

Solution:

• GoDaddy doesn't allow CNAME records for root domains
• Use a subdomain like www, app, or tunnel instead
• Consider using domain forwarding if you need root domain support

GoDaddy-Specific Settings

DNS Record Limits

GoDaddy's DNS record limits by plan:

• Basic DNS: 500 total records
• Premium DNS: 1000 total records
• Ultimate DNS: 1500 total records

TTL Options

GoDaddy's available TTL values:

• 30 minutes
• 1 hour (recommended)
• 4 hours
• 1 day
• 1 week

Shorter TTL = faster updates but more DNS queries

Still Need Help?

If you encounter issues not covered in this guide:

1. Check the Tunnelwise Documentation
2. Review existing and closed issues on Github. If you can't find a related issue, feel free to open one
3. Visit GoDaddy's DNS Help Center